Subscription Policy

Welcome to the Little Chief & Co. subscription service! We are excited to offer you the convenience of having your favorite pet products delivered regularly. Please read the following policy to understand how our subscription service works.

  1. Subscription Overview

- Products Available for Subscription: Selected products are available for subscription. These products will be clearly marked on our website.

- Subscription Frequency: Customers can choose their preferred delivery frequency, such as weekly, bi-weekly, or monthly.

- Subscription Loyalty: We offer a loyalty program on many brands which subscriptions qualify for too. Click here for more info!

  1. Subscription Management

- Account Setup: You must create an account on our website to manage your subscriptions.

- Changes to Subscription: You can change your subscription preferences, such as frequency, quantity, or product selection, through your account dashboard.

- Cancellation Policy: Subscriptions can be canceled at any time through your account. Please note that cancellations must be made at least [7 days] before the next scheduled shipment to avoid being charged for that shipment.

  1. Payment Terms

- Billing: Your credit card or payment method will be charged automatically according to your selected subscription frequency. You will receive a notification email prior to each billing.

- Payment Methods: We accept all major credit cards and payment methods available on our website.

- Failed Payments: If a payment fails, you will be notified via email. We will attempt to process the payment again within [5 days]. If the payment continues to fail, your subscription may be paused until the issue is resolved.

  1. Shipping and Delivery

- Shipping Schedule: Subscription orders will be processed and shipped according to your chosen frequency. Standard shipping times apply.

- Free Local Delivery: Enjoy free local delivery throughout the entire Niagara Region, available Monday to Friday.

- Shipping Charges: Free Shipping is offered on orders over $100, otherwise standard shipping charges apply for orders outside the local delivery area unless otherwise specified.

  1. Returns and Refunds

- Return Policy: Subscription items follow our standard return policy. Please refer to our Return Policy for details.

- Refunds: Refunds for subscription items will be processed according to our Return Policy. Subscription fees already charged are non-refundable unless the product is defective or the wrong item was delivered.

  1. Communication

- Notifications: You will receive email notifications for order confirmations, shipping updates, and upcoming billing reminders.

- Customer Support: For any subscription-related inquiries or assistance, please contact our customer support team at

  1. Modifications to Subscription Policy

- Policy Changes: Little Chief & Co. reserves the right to modify this Subscription Policy at any time. Any changes will be communicated to subscribers via email and updated on our website.

  1. Contact Information

- If you have any questions or need further assistance, please contact us at:

  - Email:

Thank you for choosing Little Chief & Co. for your pet's needs. We are dedicated to providing you with the best products and service.